New Users / Installations
To perform a brand new installation you will need to download the installation program.
For installation on MacOS, please refer to the installation instructions.
For users with the latest Apple M1 or M2 based computers, there are currently compatibility issues that we are investigating. We are currently able to offer software installation on M1 & M2 processors at the current time. We hope to have news on this in the next month.
For EasyPay Updates
We issue product updates almost every week to upgrade the product for new legislation, add new features, add support for new operating system updates and fix bugs. We recommend that all customers upgrade regularly, ideally every few months to take advantage of the latest update. In particular we recommend that all users upgrade frequently during the months June through September. (During these months the Gibraltar Government will often announce changes to the tax / social legislation, and typically also changes to forms & procedures.)
For those customers who would like to update their existing EasyPay installation, simply go to the help menu within EasyPay and select the option “Check For Updates”. EasyPay will download and perform all available upgrades automatically without user intervention. There is no need for the additional expense of arranging for an IT technician to attend to perform the updates.
If your network setup prevents automatic Internet updates, then you will need to carry out the update manually. The manual updates files are listed below:
Other Useful Documents
If you wish to move a EasyPay from one computer to another, you will find instructions here
The latest EasyPay email plugins are available from here
For a copy of the latest import templates for EasyPay, click here
For a sample DOS script to schedule EasyPay backups, click here
If you interrupted an EasyPay upgrade and receive a message that an update is still in progress, you will find instructions here
To rollback an EasyPay update, you will find instructions here.